Customer Satisfaction

A platform for publishing and querying China Customer Satisfaction Index (C-CSI) research results, offering brand rankings and industry insights.

Create interactive surveys using voice, audio, video, and text.

Shukuo Yunting CEM customer experience management platform collects and analyzes omni-channel customer feedback data of this product and competing products to guide business decisions and help the brand continue to grow.

Collect and reply to customer feedback, generate public reviews with AI

Investment insights platform utilizing alternative data analysis.

China's leading brand rating system providing consumer insights through indices like C-BPI, C-NPS, and C-CSI for brand management and market research.

Easily start experience management in 5 minutes to help improve corporate experience

A professional customer experience management (CEM) platform offering survey systems, user behavior analysis, and market research to enhance customer satisfaction.

A free online tool for calculating NPS, sample size, and margin of error, useful for customer and employee satisfaction surveys.

Simple one-question and NPS surveys to gather customer feedback via email or website, no coding required.

Ipsos Customer Experience Consulting helps businesses enhance customer-centric strategies through vision setting, journey mapping, and analytics integration.

A customer experience management platform that helps businesses collect feedback, analyze data, and improve CX through AI-driven insights and journey mapping.

Wootric is a customer experience management platform that collects feedback via NPS, CSAT, and CES to drive retention and advocacy.

CAPSE is a third-party platform for aviation passenger service evaluation, offering data analytics, quality management, and brand certification to airlines and airports.